• DAY1
  • DAY2
  • Defining digital and mobile wallet: scope, functionality and value
  • Meeting retailers’ demands with a compelling digital and mobile wallet service offering
  • Developing a clear digital and mobile wallet value proposition for retailers to increase penetration rates
  • Leveraging Big Data to drive sustainable revenue form a customer channel
  • Mobile wallets: Overcoming the security concerns
  • Strategies for ensuring loyalty in order to drive Digital and Mobile Wallet success
  • Customer Behavior – Adoption, Expectations, Loyalty and Experience
  • Ensuring a seamless and positive buying experience for your customers to encourage service usage and increase penetration rates
  • How to reach the customer target ?
  • Testing the digital and mobile wallet on a segmented and niche population o Examining the disconnection in analog to digital payments transition, in urban and rural population
  • What will standardisation mean for the industry?
  • What are the Regulatory advancements and how will they impact the digital and mobile wallet service offerings?
  • Creating mutually beneficial partnerships that deliver successful and profitable digital and mobile wallets
  • Developing a workable strategy and structure for the delivery of digital and mobile wallets
  • Enabling digital and mobile wallet interoperability to achieve robust global presence
  • Leaving the physical wallet behind and focusing solely on digital information
  • Will Joint venture be the solution to achieving a global presence?
  • In a Freemium society where could companies get their money back?
  • How to calculate the Return On Investment?
  • The emerging role of digital currencies?
  • Increasing retailer revenue by accepting digital currency payments
  • Uncover how the omnichannel has moved the supply chain from the back office to the store front
  • Exploring retailers’ commitment to a better service delivery
  • Effortless shopping experience
  • Which technology is leading the way? (NFC, BLE, QR codes, USSD, SMS)
  • BLE Beacons – how to use augmented reality to drive customer loyalty
  • Next steps – Making sure digital and mobile wallets are here to stay
  • Having passports, insurance cards and traveling tickets all in one device/ app

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