Dr Key Pousttchi
- Defining digital and mobile wallet: scope, functionality and value
- Meeting retailers’ demands with a compelling digital and mobile wallet service offering
- Developing a clear digital and mobile wallet value proposition for retailers to increase penetration rates
- Leveraging Big Data to drive sustainable revenue form a customer channel
- Mobile wallets: Overcoming the security concerns
- Strategies for ensuring loyalty in order to drive Digital and Mobile Wallet success
- Customer Behavior – Adoption, Expectations, Loyalty and Experience
- Ensuring a seamless and positive buying experience for your customers to encourage service usage and increase penetration rates
- How to reach the customer target ?
- Testing the digital and mobile wallet on a segmented and niche population o Examining the disconnection in analog to digital payments transition, in urban and rural population
- What will standardisation mean for the industry?
- What are the Regulatory advancements and how will they impact the digital and mobile wallet service offerings?
- Creating mutually beneficial partnerships that deliver successful and profitable digital and mobile wallets
- Developing a workable strategy and structure for the delivery of digital and mobile wallets
- Enabling digital and mobile wallet interoperability to achieve robust global presence
- Leaving the physical wallet behind and focusing solely on digital information
- Will Joint venture be the solution to achieving a global presence?
- In a Freemium society where could companies get their money back?
- How to calculate the Return On Investment?
- The emerging role of digital currencies?
- Increasing retailer revenue by accepting digital currency payments
- Uncover how the omnichannel has moved the supply chain from the back office to the store front
- Exploring retailers’ commitment to a better service delivery
- Effortless shopping experience
- Which technology is leading the way? (NFC, BLE, QR codes, USSD, SMS)
- BLE Beacons – how to use augmented reality to drive customer loyalty
- Next steps – Making sure digital and mobile wallets are here to stay
- Having passports, insurance cards and traveling tickets all in one device/ app